Logistics & Delivery

    Delivery Information

    Reliable UK nationwide delivery with specialist pallet services for large panel orders. We are committed to getting your materials to you safely, on time, and in perfect condition.

    Free Delivery

    On panel orders over £500

    Large order discount applied automatically at checkout.

    Next Day Dispatch

    Order before 2pm

    Place your order before 2pm on a working day for same-day dispatch.

    UK Nationwide

    Coverage across Great Britain

    We deliver to all mainland UK postcodes. Remote areas may vary.

    Delivery Pricing

    Transparent pricing across all order types. All charges are inclusive of VAT.

    Panel Orders

    ACP, Cladding & Large Panels
    Under £500Collection OnlyClick & Collect from Barking, London IG11 8BL
    £500 – £999£100Specialist pallet delivery, kerbside
    £1,000 and above£50Discounted large order delivery rate

    Standard Items

    Fixings, Adhesives & Accessories
    Under £99£9.99Standard tracked parcel delivery
    £99 and aboveFREEFree standard delivery included

    Express & Next Day Delivery

    Urgent Orders

    Express and next-day delivery options are available on request for both standard and panel orders, subject to stock availability and carrier capacity. Please contact our team to discuss your requirements and receive a tailored quote.

    From Order to Door

    A clear picture of what happens after you place your order.

    1

    Order Placed

    Instantly

    Your order is received and logged in our system immediately.

    2

    Order Confirmed

    Within 1 hour

    A member of our team reviews and confirms stock availability.

    3

    Picking & Packing

    Same working day

    Items are carefully picked, inspected, and securely packaged.

    4

    Dispatched

    Next working day (order before 2pm)

    Goods are collected by our carrier and you receive a tracking notification.

    5

    Delivered

    2–4 working days thereafter

    Your order arrives and a signature is obtained for proof of delivery.

    Important Delivery Notes

    Please read the following carefully before placing your order.

    A signature is required upon receipt of all orders — please ensure someone is available.

    Panel deliveries are made by pallet courier to kerbside only; please ensure adequate vehicular access.

    Inspect all goods at the point of delivery before signing. Note any damage on the driver's paperwork.

    Failure to note visible damage at delivery may affect any subsequent claim.

    Re-delivery charges apply if access is not available or delivery is refused without prior notice.

    We accept no liability for delays caused by incorrect delivery addresses provided at checkout.

    Delivery dates are estimated and may be affected by carrier delays, adverse weather, or public holidays.

    Click & Collect

    Prefer to collect in person? Our warehouse team will have your order ready and waiting. Collection is free of charge on all orders regardless of size.

    Address

    Premier Bond, Unit 4 Pacific Wharf, Hertford Road, Barking, IG11 8BL

    Opening Hours

    Mon – Fri: 8:30am – 6:30pm Sat: 10:00am – 2:00pm

    Phone

    0208 507 3395

    What to bring when collecting

    • Your order confirmation email or order reference number
    • A form of photo ID (driving licence or passport)
    • The payment card used to place the order, if paying the balance on collection
    • Appropriate vehicle or transport for the size of your order — our team can advise

    Delivery FAQs

    Common questions answered by our logistics team.

    Questions about delivery?

    Our logistics team is happy to assist with any specific delivery requirements, access queries, or time-critical orders.