Warranty Information
Comprehensive warranty coverage for all Premier Bond products
10 Years
What's Covered
- Manufacturing defects
- Material degradation
- Colour fading protection
- Structural integrity
5 Years
What's Covered
- Manufacturing defects
- Corrosion protection
- Surface coating
- Fastening hardware
3 Years
What's Covered
- Bond strength
- Curing performance
- Material separation
- Application support
Normal wear and tear
Improper installation
Lack of maintenance
Environmental damage (extreme weather)
Modification or alteration
Non-compliance with installation guidelines
Commercial use beyond specifications
Acts of God or natural disasters
Document Issue
Take photos and document the defect within 30 days of discovery
Contact Support
Email [email protected] with order details and photos
Assessment
Our team will review your claim within 5 working days
Resolution
We'll arrange replacement or repair at no cost
Pro Tip: Keep your original invoice and packaging for faster warranty claims. All claims must be made within 30 days of discovering the defect.
Warranty Period: Coverage begins from the date of purchase as shown on your invoice.
Proof of Purchase: You'll need to provide your original invoice to validate warranty claims.
Installation Compliance: Products must be installed according to Premier Bond installation guidelines for warranty validity.
Warranty Transfer: This warranty applies only to the original purchaser and is non-transferable.
Remedy: Our sole obligation is repair or replacement at our discretion. No monetary compensation is provided.